Status: Full Time, Exempt
Reporting to: President
Location: Oakland, CA (Temporarily Remote;

Ideally Bay Area-based long-term but candidates in other locations will be considered)
Closing Date: June 15, 2021

UPDATED: CCI IS HIRING

Opportunity
With a vision that everyone has fair, just, and inclusive opportunities to be healthy, the Center for Care Innovations (CCI) sparks, seeds, and spreads innovations that strengthen the health and well-being of historically underinvested communities. We live and breathe our values everyday through our work. We strive to:

  • Gather Collective Wisdom. We listen deeply. We approach our work with humility and curiosity.
  • Take Risks. We encourage each other to be daring. But we also support each other in failure.
  • Embrace Change, Prepare to Pivot. Because we are continually adapting, we know when it’s time to move on to the next challenge.
  • Inspire Joy. We make space for play in the everyday.
  • Recognize Realities, Strive for Possibilities. We ask, “What if?” We anchor our decisions to what’s possible and work our way back to what’s feasible.


CCI seeks a visionary, courageous, and collaborative leader to serve as Vice President of Innovation to accelerate adoption of cutting-edge solutions that drive patient-centered improvements in health equity throughout the health care safety net. As a member of the executive leadership team, the Vice President of Innovation will develop new strategic opportunities to make it easier for patients to connect with their care teams, monitor and manage their health, and gain access to social services. Some of our recent and current work in this space includes: supporting organizations to redesign their care teams to rapidly pivot to virtual care, supporting adoption of solutions for remote patient screening and monitoring, and addressing transportation insecurity via ride sharing apps. 

For more information about our organization and current programs, please visit www.careinnovations.org.

The Vice President will be critical in building strategic alliances to transform safety net systems. They will work in close collaboration with CCI’s Directors to align offerings and grow CCI’s impact. The Vice President must demonstrate a drive and passion for CCI’s mission and vision, and an ideal candidate has significant experience in leading teams that have transformed health care in resource-constrained settings.

The ideal candidate will lead a human-centered approach with the empathy and curiosity required to identify current challenges and explore creative solutions to complex problems. A successful candidate will skillfully pair the urgent needs of historically underinvested communities with the realities of current market forces. Foundations, corporate philanthropies, payors, health systems, and community-based organizations all look to CCI as a trusted partner that can guide resource decisions, establish invaluable connections for collaboration, and help busy professionals thrive in the ever-changing health ecosystem. As such, the Vice President must successfully collaborate with colleagues across the organization, our long standing partners, build new relationships, and influence a broad array of external stakeholders.​

About CCI’s Fiscal Sponsor - Tides Center
CCI is a project of the Tides Center. The Tides Center is a nonprofit organization based in San Francisco that works with individuals, groups and funders to implement and accelerate positive social change in the nonprofit sector. As a project of Tides, CCI receives operational capacity, program design and grant-making support as well as opportunities for shared learning and knowledge creation with Tides’ other projects and initiatives.

Position Goals and Objectives


Provide strategic oversight.

  • Provide overall leadership and strategy direction for CCI’s work on innovation, as a member of the executive leadership team. This includes work to support and strengthen CCI staff competencies and confidence to apply human-centered approaches to define problems; identify and prioritize solutions; support peer-learning among practitioners; and convene stakeholders to sustain and scale innovations that address disparities in health care.
    Direct and manage overall execution of the strategy with an eye towards creating fair, just, and inclusive opportunities to be healthy.
    Lead CCI’s efforts to grow our impact by developing new approaches to spread our work and new partnerships to reach more organizations serving historically underinvested communities in the United States. 


Strengthen external relationships, collaborations, and partnerships.

  • Strategically engage existing and new partners to serve CCI’s learning community.
  • Create relevant business strategies and relationships with existing and new funders and other key stakeholders in order to transform care and services for underinvested communities and build on the legacy of CCI’s impact.
  • Stay on top of emerging solutions and policy trends, engaging entrepreneurs and solutions that demonstrate the most promise for safety net providers and community-based organizations. 


Build and develop the team.

  • Enhance organizational expertise and capacity with a focus on health care transformation and digital health.
    Work on internal efforts to build a healthy organizational culture, to support employee talent development, and to drive positive and meaningful experiences for all CCI employees. 


Essential Duties and Responsibilities

  • Develop and lead CCI’s Innovation strategy in alignment with the organization’s vision that everyone has fair, just, and inclusive opportunities to be healthy. 
  • Identify and articulate opportunities for new work with an understanding of how the market changes and how CCI can be positioned for new opportunities.
  • Identify, develop, and manage short- and long-term partnerships for CCI, especially partnerships to sustain and grow the impact of the work.
  • Manage and inspire the team. Ensure clarity on roles and responsibilities within the team. Coach, mentor and develop staff and build team and organizational expertise and capacity on health care transformation and digital health. 
  • Guide and support, in a hands-on and collaborative way, CCI’s and partner organization’s work in research and vetting of solutions; guiding implementation of solutions centering the human factors.


Knowledge, Skills, and Abilities

  • Demonstrated ability to drive innovation.
  • Aptitude for translating community needs into actionable organizational strategies.
  • Deep understanding of the health care or social services safety net.
  • Analytical operations thinker who is able to examine and identify the limitations of current systems, as well as reimagine how diverse populations can be better served.
  • Working knowledge of the strengths and limitations of electronic health records systems, Health Information Exchanges and other systems that providers depend on.
  • A positive, can-do attitude focused on identifying solutions to challenges.
  • Demonstrated ability to create inspiring vision with clarity and conviction.
  • Ability to build and support organizational cultures for innovation.
  • An empathetic listener and clear, convincing communicator who is able to connect with diverse audiences.
  • Experience and appreciation for working with diverse populations across many dimensions.
  • Ability to work in a team environment with a diverse group of individuals and collaborators.
  • Comfortable supervising team members, including managers, with different skill sets and areas of focus.
  • Proactive in identifying and managing risks and challenges.


Required Qualifications

  • Commitment to CCI’s mission and values. Passionate about advancing equitable healthcare for historically underinvested communities.
  • Minimum of ten years of relevant work experience that includes developing a deep understanding of community health centers or social service safety net systems.
  • Experience leading and motivating diverse teams, including coaching and developing staff, and informing and partnering with organizational leadership around strategic direction.
  • Experience working with diverse populations and developing and strengthening authentic relationships with colleagues, external collaborators, and partners.
  • Demonstrated experience solving complex systemic problems with people at the center of solutions.
  • Experience in creating vision, developing strategy, providing strategic oversight, and collaboratively identifying solutions to challenges.


Preferred Qualifications

  • At least five to seven years of total professional experience working on innovation in healthcare organizations or adjacent social services spaces such as food insecurity or homeless services. 
  • Direct experience in community healthcare settings or working closely with healthcare professionals.
  • Deep experience working in the safety net with an intimate understanding of service delivery challenges.
  • Understanding, from direct lived and/or implementation experience, of service delivery challenges for safety net health care or social services organizations.
  • Experience using database management systems including, but not limited to, Salesforce and Microsoft Excel.


Location
There is a strong preference for the Vice President to work in some capacity from the CCI office in downtown Oakland to be close to the team post-pandemic, when it is considered safe to do so. Exact expectations for the primary work location in the long-term (i.e., remote and/or at the CCI office) will be determined upon hire.

Compensation
The annual salary range for executive leadership team members is $160,000 to $200,000. Exact compensation for this position is targeted within the range of $160,000 to $185,000 and will be determined based on a candidate’s qualifications.

Benefits
At CCI, we value the holistic health and well-being of our employees. When you join our team, you will receive a variety of benefits, from comprehensive healthcare to paid vacation to confidential counseling, designed to support the passion and energy we look for in our staff. The benefits for full-time regular employees and part-time employees working at least 20 hours per week include: multiple medical insurance plans, dental insurance, vision insurance, life and AD&D Insurance, employer paid short-term disability benefits, long-term disability benefits, 403(b) retirement plan, Flexible Spending Accounts (Medical and Dependent Care), commuter benefits, vacation, sick time, paid holidays, and an Employee Assistance Program (EAP). This information is intended as a brief outline of the current employee benefits program provided by CCI.


Physical Demands
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, and ability to adjust focus. Employee must have the ability to attend meetings, sit, listen, and conduct computer work up to 8 hours per day.

Equal Employment Opportunity
CCI a project of Tides, is an equal opportunity employer and we strongly desire staff that mirror the communities we serve. CCI recognizes the importance of lived experience as an irreplaceable form of expertise and as a basis for building trust and improving health and wellbeing with the communities we serve. We welcome and strongly encourage people from historically underinvested communities to apply for this position.

CCI is committed to providing equal employment opportunities to all qualified applicants for employment and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender or gender identity, gender expression, age, sexual orientation, military or veteran status, or any other factor not related to ability to successfully fulfill the requirements of the position.

How to Apply
CCI is partnering with Walker and Associates Consulting – a woman of color owned and led strategic management consulting and search firm located in Oakland – for this search. To apply, email a cover letter, resume and list of three references (candidates will be notified in advance of any outreach to references) to careinnovations@walkeraac.com by 5 p.m. PT on Tuesday, June 15, 2021. Use the subject line: VP of Innovation. Submission via one combined PDF or Microsoft Word file is preferred. Resume review begins immediately. Questions or Nominations? Email us at careinnovations@walkeraac.com.

Applicants with Disabilities
Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you believe you may need a disability accommodation to participate in this application and/or interview process, please contact our search partner at careinnovations@walkeraac.com.


Center for Care Innovations seeks a visionary, courageous, and collaborative Vice President of Innovation to accelerate adoption of cutting-edge solutions that drive patient-centered improvements in health equity.

Vice President of Innovation

You Built It. We’ll BOOST It.TM